The Website, Sensory Soup and You

This website, found under the sensorysoup.co.uk URL, is operated by Sensory Soup and references to “Sensory Soup”, “us”, “we” and “our” shall be deemed to be references to Sensory Soup. References to “you”, and “your” shall be deemed to be references to the person using this website.

Registration

You may be required to register on the Website in order to make use of the Sensory Soup service. Once registered, you will be able to log into your account using your chosen usernames and passwords.

You may not impersonate another person and you are required to associate your real identity with your account.

We collect your personal information through the Website’s registration form in order to successfully complete the registration process. We process personal information in terms of our Privacy Policy.

You warrant that your personal information which you submit to us is accurate, current and complete. You also confirm that you have read and understand our Privacy Policy.

You agree that we may deny you use of the Sensory Soup service should you breach your warranty or subsequently be found to have breached this warranty. We may take steps to verify your personal information once you have completed the requisite registration process for the Sensory Soup service and these steps may include, and are not limited to, email verification. You agree to submit to this verification process and irrevocably consent to us gaining access to relevant information held by 3rd Parties which may be reasonably required to complete the verification process. You acknowledge and agree that your access to the Sensory Soup service may be limited until this verification process has been successfully completed.

Should you not agree to our verification process or withhold your consent to us processing your personal information, your Sensory Soup service use may be suspended or terminated.

Without limiting our liability limitation provisions below, you waive any claims you may have against us in the event we deny you use of the Sensory Soup service where you have breached these Use Terms or otherwise failed to fulfil your obligations to Sensory Soup.

Passwords and Account Security

You agree that the security of your Sensory Soup user account is solely your responsibility. You further agree that:

  • you are responsible for maintaining and promptly updating personal information and any other information you submit to us, keeping it accurate, current and complete;
  • if you believe your Sensory Soup user account’s security or integrity has been compromised in any way, you agree to notify us immediately and that you will be liable for any Losses you suffer should you fail to notify us timeously;
  • we reserve the right to suspend your Sensory Soup service pending an investigation and resolution if any security violations are believed to have occurred in association with your Sensory Soup user account.

Subscriptions & Automatic Renewal

Access to Sensory Soup downloads are sold as automatically recurring subscriptions that renew each month on the same day of the month as the purchase date. 

This subscription will automatically renew at the end of the monthly license term unless the purchaser cancels their subscription prior to the automatic renewal date. 

Please note the following details of Sensory Soup subscriptions: 

  • Subscription renewals are automatically processed monthly on the same day of the month of your original purchase. The license renewal will continue and remain valid for each one (1) month unless the subscription is cancelled prior to the renewal date.
  • You may cancel your subscription at any time from your Account page on the Sensory Soup website. 
    • If you choose to cancel your subscription you will no longer be able to download files requiring subscription after your subscription period expires.
  • We cannot grant refunds on renewal payments. We will send you an email 1 week prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed 
    • If you choose to cancel your subscription your subscription will expire at the end of your current month’s subscription period, after which you will no longer be able to download files you have purchased.

Refund Policy

We believe in the service we offer, but we understand that it cannot work perfectly for everyone all of the time. If you would like to request a refund, please contact us at info@sensorysoup.co.uk. When requesting a refund, we respectfully ask that you meet the following refund policy conditions: 

  • You are within the first 30 days of the original purchase of the subscription.
    • We cannot grant refunds after the first 30 days of the original purchase.
    • We cannot grant refunds on renewal payments. We will send you an email 1 week prior to your renewal date, and you may use this opportunity to cancel your subscription before the renewal payment is automatically processed.
  • You have an issue that we are unable to resolve which makes the downloads unusable. We may ask you questions regarding the nature of your refund request so we can improve our service in the future.
    • If your issue(s) comes from not being able to open the downloads, we will happily consider your refund request.
  • You have contacted us and allowed us to attempt to resolve your issue(s), or have explained why the download service will not work for you.
  • You agree to delete any files you have downloaded if a refund is granted.
  • Refunds will be offered at our sole discretion. By subscribing to access downloads from our site, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.

Your Privacy

For information about our data protection practices, please read our Privacy Policy. This policy explains how and under what conditions we will process your personal information, and protect your privacy, when you use the Sensory Soup service.

You agree that we may process your personal information in accordance with our Privacy Policy.

Copyright and Trademark

The Sensory Soup web site contains material which is owned by or licensed to us, and material which has been freely submitted by third parties. This material includes, but is not limited to, the downloads, resources, design, layout, look, appearance and graphics. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:

Copy, print or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with Sensory Soup; and

Copy, print or download extracts of the material on this website for use by teachers in their own classrooms.

Other forms of reproduction are prohibited, without written permission from Sensory Soup.

Disclaimer & Limitations of Liability

We do not seek to exclude or limit liability for death or personal injury arising from its negligence or for any fraudulent misrepresentation.

To the fullest extent permitted by law and save as provided above, we shall not be liable to you by reason of any representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in negligence (whether on the part of myself or otherwise) for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.

While we use reasonable endeavours to ensure that the information on this website is accurate and up to date, we do not give any warranty as to its accuracy or completeness and we will not be responsible for any errors or omissions or for the results arising from the use of such information.

While we take all reasonable steps to ensure a fast and reliable service, we do not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

Further, we will not be responsible nor liable for your use of any other websites which you may access via links within this website. We do not control these websites and am not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with us.

Our entire liability under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

We will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

We may assign or transfer any of my rights or sub contract any of my obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with my specific permission in writing.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Law and Territory

These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.